▪ AlBayan’s service centers, along with our certified service engineers and technicians, provide qualified, specialized, and sophisticated technical support and after-sales services to customers in Iraqi hospitals and medical centers. The typical response time for service requests is between 24 to 48 hours from the moment our call center in Baghdad receives the claim. Our service team can respond more quickly through AlBayan liaison centers, which are strategically located in five regions across Iraq. These offices facilitate logistics to various sites and maintain daily follow-ups to ensure customer satisfaction and loyalty.

▪ AlBayan offers services for over 20,000 systems across more than 260 sites throughout Iraq.

▪ AlBayan offers technical services and maintenance for over 25 specialized systems and equipment across various healthcare, IT, and electromechanical sectors.

▪ AlBayan collaborates with over 50 international manufacturers across various medical and engineering fields. Together, they have successfully completed numerous projects, which include the installation of more than 20,000 medical equipment systems, along with after-sales services that cover all hospitals and medical centers in Iraq.